Specifically designed for Economic Development practitioners.

Seamlessly connect your everyday operations to your economic development strategy. Showcase your teams value, with powerful reporting and analytics.

Strategically Minded.

  • Providing metrics around your strategy has always been a challenge. With Monitor CRMS, you can easily align your everyday interactions to your Economic Development Strategy, Destination Management Plan, or Corporate Plan. This will identify where your team is spending their time, so you can direct the focus towards the key areas of your strategy.

  • Struggling to communicate the importance of Economic Development? Show your value to the community through boosted engagement metrics across industry, place, and more.

  • Time is precious. Let’s cut out the cumbersome processes of report creation with automated reporting and analytics across businesses, engagements, and strategies. Easily generate multi-layered, data-rich reports and visuals with Monitor CRMS.

  • Establish a sense of accountability, focus, and success within your team. Monitor CRMS enables relationship building and dynamic information sharing via a collaborative workspace.

  • Provide insights for the team to drive real outcomes. Share intel across the history of local business relationships.

    Is the team working on areas outside of your focus? Stay on track with your strategy with internal team-based reports around activity.

    Build industry or place-based lists of businesses to support your key areas of focus.

The user-friendly interface enables you to quickly find your businesses and contacts. Easily filter your data by industry, precinct or location.

Simplify your day.

  • Gaps in your business and stakeholder information? Missing ABNs? Incorrect addresses? Monitor CRMS incorporates your existing datasets and utilises government data to ensure your information is dependable and up to date. From disparate spreadsheets and campaign contact information to ABR data and property imports, we’ve got you covered.

  • Struggling to build context and history around your relationships? Monitor CRMS allows you to track all types of engagement by contact or business, in the way that you engage every day.

  • Whether you are looking for a cluster of businesses, or just one, Monitor CRMS enables you to quickly filter your search by industry, location, engagement history, and more. Providing easy access to all the business details and history - giving you the information you need, when you need it.

  • With the Monitor Business Map, you can plot specific business groups by filtering by industry, campaigns, or tags to see exactly where the businesses are in your region.

    Or maybe a street closure is impacting your community? Use the free draw tool to create a custom search area for targeted communication.

  • The engagement needs of economic development and Tourism practitioners are unique. Monitor CRMS has developed engagement frameworks that align with the way you work. With customisable options, you can capture your engagements to the finest detail to maximise your insights and enrich your reports.

  • No more double handling, file your email engagements directly into Monitor CRMS with our Office 365 integration. Add, edit, or update contact details straight from your inbox.

Targeted Communication.

  • Don’t let your announcements get lost in the newsletter. Send targeted EDM communications instead of generic articles by filtering your dataset by industry, grant, or location. Ensure the right news is reaching the right businesses.

  • Keep your business community in the loop with regular newsletters. The pre-formatted templates and easy-to-use tools within Monitor CRMS allow you to focus on the content of your newsletter, not the design.

    Using an alternative communication tool? Easily import external campaigns with our integration.

  • Have other tools you need to integrate with? Monitor CRMS has Integrations across Office 365, Campaign Monitor, and Mail Chimp, and Eventbrite to keep everything working together in one place.

    Need a different integration? Our bi-directional API is available to support your needs.

Cut through the noise to tell your businesses what is important to them, with direct communication and engagement tools.

Fancy a demo?

We have lots more we’d love to share with you! Fill in the form to find out more about the product, pricing and to learn more.

“Monitor CRMS allows us to easily engage with our business community and track the effectiveness of our Economic Development activities.”

— Hobsons Bay City Council