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      <image:title>Case Studies - How an Economic Development CRM Improves Business Engagement - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Case Studies - Township of Esquimalt demonstrates best-practice business engagement with Monitor CRMS - Make it stand out</image:title>
      <image:caption>Township of Esquimalt, BC, Canada</image:caption>
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      <image:title>Case Studies - Preparing your business community for natural disasters - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Case Studies - Why Council Communications ≠ Community Building</image:title>
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      <image:title>Case Studies - Maximum Impact: How Targeted Campaigns Boost Engagement for Northern Grampians - Make it stand out</image:title>
      <image:caption>Stawell, Northern Grampians, Victoria, Australia Image Credit: travelvictoria.com.au</image:caption>
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      <image:title>Case Studies - Case Study: Enhancing Disaster Response and Business Resilience in Moreton Bay - Remarkable Resilience:</image:title>
      <image:caption>Despite expectations based on the Australian Business Roundtable's findings, City of Moreton Bay experienced a remarkable outcome in GST cancellation rates post-flood events. Contrary to projections of a significant increase, the fourth quarter of FY 21/22 saw only a 1.97% cancellation rate, demonstrating substantial business resilience compared to previous years. Further evaluations will assess one and two-year business survival rates in flood-affected areas. This approach and outcomes were recognised at the National Economic Development Awards 2023, with the City of Moreton Bay taking home the award for Economic Recovery &amp; Resilience.  Pictured: Kerrianne Haggie, City of Moreton Bay (left); Daley Thompson, Monitor CRMS (right)</image:caption>
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      <image:caption>Moreton Bay City, Queensland, Australia</image:caption>
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      <image:title>Case Studies - Yankalilla District Council Successfully Implements Monitor CRMS for Enhanced Economic Development</image:title>
      <image:caption>Lisa Pearson, Group Manager for Economy, Tourism and Community, had clear objectives she wanted to achieve through Monitor: “to enhance engagement with known businesses and identify those who aren’t being engaged. In addition, our team is spread across two offices with some staff working from home, so we wanted to record engagements for improved communication and reporting.”</image:caption>
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      <image:title>Case Studies - Yankalilla District Council Successfully Implements Monitor CRMS for Enhanced Economic Development - Make it stand out</image:title>
      <image:caption>Yankalilla, South Australia</image:caption>
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